TFL announce LU Stations Real Time Information app update
to improve theTurn Up and Go (TUAG) service.
Turn-up-and-go means you do not have to pre-book assistance to use our services.
Station staff will now receive a pop-up TUAG incoming journey notifications which tells them when a TUAG
customer is on route to their station along with an estimated arrival time.
Key features and benefits:
- The new notification message ensures station staff are aware of an incoming TUAG journey,
- even if the app is not in use on their iPad
- The estimated arrival time feature will help staff plan customer collection
- more accurately, improving the quality and consistency of our TUAG service
- by ensuring customers are collected promptly
For further information about Turn up and Go, please visit tfl.gov.uk/transport-
Jacqueline Stevens | Engagement Officer
Transport for London | City Planning | Local Communities & Partnerships
Transport for London | City Planning | Local Communities & Partnerships
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